Paul Ralph Marketing

Your Marketing Specialist for Educational Publishing and English Language Teaching


Paul Ralph Marketing rated consistently highly for customer satisfaction

Customers complete a satisfaction survey on delivery of all major projects delivered by Paul Ralph Marketing. Clients are asked to provide a score out of ten for a range of common evaluation criteria. These criteria include: met the brief, delivered on time, direct relevance, clear findings, and practical, useful recommendations. The average Paul Ralph Marketing customer satisfaction score is 9.3 out of ten. You can check the details below. 

In addition, see below a selection of comments from satisfied customers relating to copy-writing, consultancy, and training and development projects.

'Great to work with. He brought fresh insights and ideas..., demonstrating a good understanding of the product and the market.


Working both to schedule and to budget, his work fast-tracked collateral that we needed to get to customers.'

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Copy-writing


'Thorough understanding of our situation and needs; relevant, focussed and action-oriented.'


'Friendly, open, personal style'


'Thank you for a fantastic project'


'The regular check-ins were great. With such a tight turnaround they were useful to ensure everything stayed on track.'

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Consultancy


'As a course it was well-structured with theory input leading to a practical result.'


'As it was a workshop with practical outcomes it was extremely beneficial.'


'Very useful and extremely relevant. The marketing plan is a great template that we'll definitely keep using.'

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Training and Development


A strong track record for delivery

How sponsors and participants have rated recent marketing projects ...

Customer feedback to Paul Ralph Marketing on 2018 Consultancy project - Marketing Communications Review

Clear customer satisfaction criteria

All customers are asked to rate their satisfaction against a key set of criteria at the end of each project. A clear written brief is agreed up-front  to ensure  everyone is clear on what the key outputs will be. Good communication throughout the assignment helps keep the work on course and on track.

Customer feedback to Paul Ralph Marketing on 2018 Consultancy project - Global Strategy Review

Average satisfaction scores of 9 or above

Average scores of  9 or above (out of 10) are testament to high levels of client satisfaction.  Many customers appreciate the fact that additional recommendations or 'bonus insights' beyond the original brief are added to the report.

Customer feedback to Paul Ralph Marketing on 2018 Value Proposition Review and copy-writing


The perfect 10


It doesn't happen too often but this was my first set of perfect 10's. This one was especially satisfying as it required a range of skills from consultancy, competitor analysis, customer value proposition development, creative, copy-writing and marketing communications (internal and external).

Paul Ralph Freelance Marketing Consultant - Specialist in Educational Publishing and English Language Teaching

Comprehensive and useful

'A valuable project. We now have a comprehensive amount of material to refer back to. The report is a useful resource for identifying marketing priorities and activities for the coming year.'


'All the findings were useful.'




Paul Ralph Freelance Marketing Consultant - Specialist in Educational Publishing and English Language Teaching

Team workshop and consultancy


'Thank you Paul, as ever you have been fantastic to work with and your understanding of our markets, our people, and our business helps enormously, coupled with the additional external insights and models you brought to help us find a suitable fit.'


Paul Ralph Freelance Marketing Consultant - Specialist in Educational Publishing and English Language Teaching

'Paul always works to agreed deadlines.'


'I found the ‘further recommendations’ ... add value to the overall report.'


'While Paul brought his knowledge of the business to the task, he also brought a fresh perspective.'


Average overall feedback score for Paul Ralph Marketing: 9.3

See the full list of Paul Ralph Marketing Services here. 


Get in touch

Phone: 07341 446752     +44 7341 446752

Email: [email protected]